LiraX is a software and hardware complex that falls into the SoftSwitch category of the 5th class (VoIP switch) and is designated as: VoIP switch/router for managing IP telephony networks and ensuring effective interaction with partner networks, managing call routing rules, managing signaling and media traffic; secure proxying of VoIP streams and connection of the network structure; tariffing of transit VoIP traffic in real time at a single point, providing a single point of entry for VoIP traffic of other operators and clients; prompting corporate telephone networks and their interaction with the telephone network of global communications using the DSS1, SS7, IP SIP, WebRTC, IP H323 (IP PBX) protocols; implementation of Call Center and integration with CRM; card IP-telephony and CallBack, subscriber authentication with voice interface functions.
LiraX is a software and hardware complex that falls into the SoftSwitch category of the 5th class (VoIP switch) and has the following designation:
- VoIP switch/router for managing IP telephony networks and ensuring effective interaction with partner networks, managing call routing rules, managing signaling and media traffic;
- secure proxying of VoIP streams and connection of the network structure;
- tariffing of transit VoIP traffic in real time at a single point, providing a single point of entry for VoIP traffic of other operators and clients;
- encouragement of corporate telephone networks and their interaction with the telephone network of global communications using the DSS1, SS7, IP SIP, WebRTC, IP H323 (IP PBX) protocols;
- implementation of Call Center and integration with CRM;
- card IP-telephony and CallBack, subscriber authentication with voice interface functions.
Characteristics of the LiraX phone:
- Client card
- Phone book
- Keruvannya by processes (zavdannya, please)
- Statistics and analysis
- Corporate chat
- Integration with 1C
- Screen demonstration
- Statistics on sportsmen
- Predictive Dialer Module
- Autoinformer module
- Call Center Module
- CRM built
- Recording of conversation
- Conference calls
- Switching of subscribers in the middle of an office network
- Translation of a clink
- Keeping statistics of calls
- Interactive menu (IVR)
- Call forwarding on a busy signal or for line availability
- SIP registration, static, dynamic
- Differentiation of access rights to local, international, and international clicks
- The ability for subscribers to make calls on external networks, including outside calls
- Calendar plan, division of units according to the calendar plan
- Group call (signal for a call to reach a number of people at the same time)
- The ability to work via a smartphone (the entire office is on your mobile phone)
- Sending and receiving SMS notifications for vikoryst and Web interface programs
- Intelligent routing
- Organization and management of several input calls
- Rules for input and output calls
- Web Interface
- Call Back
- Creating scripts for processing clicks
- Melody during the hour of recuperation and during translation
- Black/white list
- Voice mail
- SMS or e-mail – notifications
- Codec support: g711a, g729r8, iLBC, speex
- Connection of DID, local numbers of VoIP operators
- Support for DSS1, SS7, IP, SIP, H323 protocols
- Proxying RTP / RTCP streams (udp)
- A single number plan for all remote affiliates
- Centralized administration via web interface
Capabilities and features of SoftSwitch LiraX:
- Possibility of interaction with the network of legal correspondence using the DSS1, SS7 protocols.
- Simplification of the administration process and expansion of the VoIP network (new gateways are registered in the configuration file).
- Multiple possibilities for routing traffic (for the selection of statistical and dynamic routing, selection of term servers, variable timeouts).
- It is possible to create an IP-telephony card service point with minimal expenses. The service can be provided to clients with existing VoIP or traditional IP phones.
- Functions for processing accounts for VoIP cards: authentication of subscribers using a PIN code, dialing after the entered account number, call interruption, telephone address book with the ability to speed dial, speed dialing the remaining number then.
- Victory VoIP gateways that do not have built-in voice interface (IVR) functions, which allows for more cost-effective ownership. Calls from around the world can be configured to a special virtual LVP route, and then the program will ask for the card number and PIN code, authenticate the customer and then call the customer to enter the number.
- Special virtual LVP route with the possibility of authentication for the number of the called subscriber, CallBack to the client, voice recognition of the number of the called subscriber and the current call to the called subscriber.
Integration with third-party services:
- Support for webRTC technology, which allows you to make calls directly from the web add-ons of CRM/ERP systems
- Implements the greatest functionality of the cloud API
- Possibility of customization for specific client tasks
LiraX can integrate with current CRM and ERP systems:
- RetailCRM
- amoCRM
- iClinic
- Google Analytics
- Microsoft Dynamics
- Planfix
- Zoho
- OneBox
- Bitrix24
- 1C
- MyWarehouse
There is also integration with platforms:
- Nova Poshta
- Privat Bank
- Payment systems: LiqPay, Platon
- PromUa
Additional functions:
- Ability to serve different levels of yoghurt to different groups of clients.
- A wide range of VoIP services for corporate clients (virtual/installed on the client IP-PBX, voice mail, forwarding, auto attendant, etc.).
- Possibility of obtaining VoIP-possession of different telephones in one dimension.
- Lack of visibility of the network of term operators (representation of all networks by one IP address and a different NAT network).
- Sustainability with a wide range of belling systems.
Specifications:
Protocol support: TLS, DTLS, SRTP, ICE, Ws, Wss, H264, VP8, RMTP, H.323 (H.245, H225), FAST/SLOW START, SIP, DSS1, SS7
Proxying RTP/RTCP streams (udp)
Fax: protocols T30, T38, FAX TCP, fax to email
DTMF: Inband, H245 Alpha Numeric, SIP Info
Authentication:
1) Authentication of input calls by IP address or trunk group;
2) Authentication of input clicks by the number of the clicked subscriber;
3) Authentication using the card number and PIN code (SQL server is verified).
Routing:
The prefix of the number of the called subscriber, the type of service, is similar to the date of the call (day of the year, hour of the call).
Broadcast numbers:
1) Adding the assigned prefix to the number of the called subscriber;
2) View the assigned prefix from the number of the called subscriber;
3) Adding the assigned prefix to the number of the called subscriber;
4) Removing the assigned prefix from the number of the called subscriber;
5) Translation of numbers from the SQL server.
Type of information for broadcasting:
Possibility of selection (depending on program configuration):
1) Saving in text files;
2) Recording in a SQL database;
(in case of failure - for example, the SQL server is temporarily unavailable - option 1 is selected)
3) Online monitoring (via UDP packets and additional client programs).
System configuration and management options:
1) Monitoring program parameters from various configuration files;
2) The ability to control the main process or subprocesses of programs using additional Unix signals (reread the configuration file, etc.).
Platform, OS:
Linux.
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