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Grandstream UCM6104 is a hybrid IP PBX for small and medium businesses (SMB).

Grandstream UCM6104 supports up to 45 simultaneous calls and 3 conference rooms for 32 participants, includes a device with support for 2 FXS ports and 4 FXO ports for switching with PSTN. The device is equipped with RJ45 ports with a throughput of 1 Gbps with PoE function (support for power over Ethernet).

Grandstream UCM6104 is a high-quality IP PBX from a well-known American manufacturer of VoIP and video equipment – Grandstream. Like all IP PBXs from the UCM61xx line, this model is equipped with two FXS ports designed to connect analog telephones, DECT phones or faxes. In addition, this IP PBX has four FXO ports, with which it can be connected to city telephone lines to receive and make city, long-distance and international calls. In addition to voice ports, Grandstream UCM6104 has two gigabit Ethernet ports with PoE power technology support, as well as a USB port and a slot for installing an SD card. The latter is designed to store recorded conversations and voicemail messages in the event that the built-in 4 GB memory is not enough.

IP-PBX Grandstream UCM6104 is based on the widespread open system Asterisk, due to which it supports all modern functions of IP telephony. Additional features include support for high-definition video calls, automatic configuration of Grandstream IP phones, as well as the presence of a single phone book that can be synchronized directly with users' phones. The hardware of the UCM6104 model provides up to 45 simultaneous telephone conversations, which allows it to be used not only in small but also in fairly large companies.

The Grandstream UCM6104 model is configured in a simple and clear Web interface; for easy monitoring of the IP PBX operation, all necessary light indicators and a graphic LCD display with a resolution of 128x32 pixels are provided. The UCM6104 model case has a pleasant design and supports both wall and desktop mounting.

Key Features and Capabilities of Grandstream UCM6104

  • - The processor is 1GHz ARM Cortex A8, large-capacity memory (RAM DDR 512 MB, flash memory NAND 4 GB)
  • - Integrated 4 FXO ports for connection to PSTN, 2 analog FXS telephone ports, up to 50 SIP trunks
  • - Gigabit network port with built-in PoE, USB, SD; built-in router with network address translation (NAT) with advanced QoS support (GXE5102 only)
  • - Support for a wide range of codecs for IP telephony applications (including G.711 A-law/U-law, G. 722, G.723.1, G.726, G7.729.A/B, iLBC, GSM), video codecs (including H.264, H.263, H263+) and T38 fax)
  • - Carrier-grade hardware echo cancellation (128 ms at line break) based on digital signal processor
  • - Supports up to 45 simultaneous calls and up to 25 participants
  • - Flexible number plan, call routing, traffic exchange, call recording,
  • - Automatic discovery and provisioning of IP phones, video phones, analog telephone adapters and other endpoints.
  • - Hardware encryption accelerator provides maximum security with SRTP, TLS and HTTPS protocols.

Grandstream UCM6104 Interfaces

  • - Analog telephone ports FXS – 2 ports
  • - Analog telephone ports FXO – 4 ports
  • - Network interfaces: dual-channel Ethernet port 10M/100M/1000M RJ45 with PoE plus integration (IEEE 802.3at-2009)
  • - NAT Router - Yes
  • - USB peripheral ports, software
  • - LED indicators Power/Ready, Network, PSTN Line, USB, SD
  • - 128x32 graphic LCD display with DOWN and 0K buttons.
  • - sleep mode switch - yes

Packet voice transmission functions

  • - LAN emulation client with NLP packet processing units, class A operator echo cancellation (128ms when branching off the line), dynamic jitter buffer, modem detection and automatic switching to G.711

Voice and video capabilities

  • - Codecs for IP telephony and fax applications: G.711 A-law/U-law, G. 722, G.723.1, G.726, G7.729.A/B, iLBC, GSM, T.38
  • - Video codecs: H.264, H.263, H263+
  • - QoS: Layer 3 QoS

Safety

  • - Media: SRTP, TLS, HTTPS, SSH

Physical characteristics

  • - Universal power supplies Output: 12VDC, 1.5A; Input: 100-240VAC, 50-60Hz
  • - Environmental Specifications Operating: 32-104°F / 0-90°/о (non-condensing); Storage: 14-140°F / -10-60°С
  • - Dimensions: 226 mm (L) x 155 mm (W) x 34.5 mm (H)
  • - installation: wall and tabletop.

Additional functions

  • - Caller ID: Bellcore/Telcordia, ETSI-FSK, ETSI-DTMF, SIN 227 - BT, NTT
  • - Polarity reversal/flashing Yes with the ability to turn on/off during connection establishment and termination
  • - Call Center Multiple customizable call queues. Automatic call distribution based on agent capabilities/availability/busy, queue notification
  • - Autoresponder Customization Tool Up to 5 levels of interactive autoresponder
  • - Simultaneous calls – up to 45
  • - Conference Switches - up to 3, password protected
  • - Call handling functions Call park, call forwarding, call transfer, do not disturb mode, group hunt/group call, paging/intercom, etc.

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